Order Risk-free with our 7-Day Money Back Guarantee
At sureswift, your satisfaction is very important to us – you will always enjoy a 7-day Money Back Guarantee. When you make a purchase with us, regardless of value, you can return the product(s) within 7 days from the date you received your order for refund or replacement.
Whether your product is defective, or that you changed your mind and simply do not like it, you are welcome to send it back to us refund or replacement of the same product or product of the same value; however we are not responsible for returned products lost in the post. Any products which have been personalised with embroidery, screen printing or transfers cannot be returned under our 7 day guaranteed unless the product is defective.
To return your purchase, please obtain a Return Authorisation Number before returning items back to us. To do so, you can contact customer service with details for the return. The items should be returned with their original packaging and the items should be in the same state they were received.
If you have any questions or need more information, please feel free to contact our customer service department on (+44) 0151 672 0276. Phone lines are open Monday – Friday from 9am – 5pm (GMT).
